Last Day For Valentine's Day Orders for Local Delivery is Thursday February 11th.
We guarantee that your product will arrive in excellent condition and that it will please you or the person for which your gift was intended.
Our Retail Boutique is located at 4134 Little Rd in Trinity, Florida 34655 (We are located in the Grand Trinity Plaza and behind the Save A Lot Grocery). Trinity is a suburb of Tampa Florida.
For a list of Retailers who sell our chocolates click on Store Locations on our home page ( upper left corner).
Trinity Company Store hours: Valentine's Day Week.
Monday: 11:00 to 5:00 p.m.
Tuesday, 11.00 to 5.00, Wednesday 11.00 to 5.00, Thursday: 11.00 to 5.00, Friday 11.00 to 4.00 and Saturday 11.00 - 4.00
**Viktoria Richards Operates a Remote Store at the Saturday Morning Market in downtown St. Petersburg Florida from October through May.
Market hours are Saturday 9:00 a.m. to 2:00 p.m.
Retailers who sell Viktoria Richards Chocolates: For a list of retailers who sell Viktoria Richards Chocolates click on the store locations button on the top left side of our menu bar.
If for any reason, your order does not meet with your satisfaction, simply return it to us for a prompt replacement, exchange, or refund. *Refunds will be issued in the form of a credit to the original method of payment. *Prior to shipping your product back to our processing facility, customers must email customer service to obtain a Return Authorization Number.
We make your product fresh. You will receive an order confirmation email to confirm your purchase. Please cancel your order prior to our shipment processing time which is 4 PM Eastern Time. To cancel your order, call us at 727-505.6567.
We make all of our products by hand in small batches. On occasion, certain products may be sold out. You may experience a short delay in receiving your order while we make the next batch. If this is the case, you will be notified by email. Boxes of assorted chocolates will contain a selection of chocolates that will vary from time to time. We select the product for your order based on the availability of certain flavors in stock. Boxes of single flavor chocolates are offered. If we are out of the flavor you ordered, and we will notify you by email of any potential delay. If you require a different flavor than those currently being offered on our website, call us at 727-505-6567.
Customers should be aware that our products are made in a facility that is not nut free and in which products containing gluten may be processed. Also, some of our chocolates may include dairy, honey, teas, wheat, and other natural ingredients. Customers with allergies to these specific products should refrain from ordering from Viktoria Richards Chocolates.
Viktoria Richards products are hand made in small batches and are preservative free. We recommend enjoying the chocolates within twenty one days of receipt.
After you make your purchase, you will receive an email confirmation containing your order number. You may review the status of your order by viewing the order section of your account. As a registered customer, you will also be able to review the Order History for all your online purchases. If you do not have an account, you may click here to create one.
Our normal delivery guidelines apply for deliveries of gifts targeted to arrive before your favorite holidays. To insure that your gift arrives on time, please review the list below and place your order before the appropriate shipment cutoff. For your convenience, our shopping cart allows you to shop in advance of the holiday and to tell us when you would like your gifts to arrive.
Note: UPS may deliver as late as 9:00 P.M. We recommend that you order your gift so as to allow it to arrive the day before you actually need it.
Credit Cards and Checks
At present an online version of our Viktoria Richards Gift Card is under development. Contact Customer Service if you would like to order a traditional paper gift card. The traditional card can be used in person at our retail boutique or when placing a phone order. We charge $5.00 to send your gift card to you. Your gift card will arrive in a Viktoria Richards Box and will be sent via priority mail.
Your gift card is redeemable for product only. Cash refunds are not offered.
All online orders shipped to destinations within Florida are taxed. The Florida Department of Revenue requires us to collect taxes based on the address to which the product is being shipped within the state of Florida. Also, the Florida Department of Revenue does not exempt finished candy products from taxes. No taxes are currently charged to customers who are not residents of Florida and who have their product delivered to addresses outside the state of Florida. Florida residents who have us ship products to out of state destinations will not be charged sales tax.
We do not currently ship orders to destinations outside of the United States.
Please review our shipping chart.
We ship via United Parcel Service, and Federal Express, standard ground, two day and next day. (To locations within the continental United States) Please email us for rates to Alaska and Hawaii.
Ground Shipments: Orders are shipped Monday through Wednesday and are expected to arrive at your home or place of business before the weekend. Our product availability guidelines apply.*
Standard Ground shipping is available to locations within four days of our facility which is located near Tampa, Florida. Two day service will be used for shipments not deliverable within four days of our Tampa facility.
We use special insulated shipping cartons and ice packs during the warm weather months. Next day delivery is recommended. We also offer you the less expensive two day delivery option. However, if weather in your area will be above 70 degrees, you should select the overnight delivery option. We will not be responsible for melted product if you chose to use the two day delivery option.
We use special packaging that allows us to use next day ground delivery services within Florida throughout the year.
Our shipping charges currently consist of flat fees. Flat rates apply to shipments weighing less than three pounds and containing one product (Box, Bag, or Bar). Shipping rates and methods are subject to change..
Ground shipments are not available to ID,ND,SD,WY,CA,MT,NV,OR,UT,WA. Ground shipments to these states would be intransit for 5 business days and would mean that your package be held over a weekend at the delivery agent's facility.
We charge $7.00 for the special insulated carton that we use to ship your product. This fee is included in your shipping fee and is in the chart above. If you require Saturday delivery, additional charges may apply.